Broadflow | Help Center
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Broadflow Help Center

FAQ

We are a team of industry veterans and software engineers looking to abstract away some of the physicality of surveillance and low voltage systems.
Email, SMS, WhatsApp, Slack, Microsoft Teams and custom webhook. More channels coming soon!
All of your video is stored in AWS data centers throughout the United States.
This may depend on your camera settings. For example, a 1 Mbit/s bitrate will provide roughly 2 weeks of recording time.
Our platform is hosted on AWS’ global cloud infrastructure.
Yes.

Broadflow offers two levels of security. You can choose which type is right for you based on your business needs.

1) The first option is for cameras that are not streaming anything too sensitive. Upon configuring your camera in the Streams Cloud application, the cloud servers will “pull” in your video stream. As soon as it reaches our servers, everything gets encrypted. All of our infrastructure is encrypted, from the network to the storage volumes and databases. This provides a high level of security for recorded video and playback.

2) Broadflow offers an
end-to-end encryption solution that requires connecting the Streams Bridge to your local network. The Streams Bridge will fully encrypt your video streams before streaming them over the network into the cloud. Aside from purchasing the Bridge appliance itself, there is no additional cost.

For the highest level of security we recommend connecting the Streams Bridge to your local network. This will provide full encryption from your home or office network into AWS data centers.
All of your video is encrypted before it is stored in the cloud. Communication between the cloud servers and your web browser use HTTPS and provide encryption in transit so you can securely view your recorded video.
Enable 2FA on your account, and enforce it across your user base. 2FA allows you to add an SMS number to your account, requiring additional SMS verification prior to gaining access to your dashboard.

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