Solution: Device Notifications

Solution

Device Notifications

Receive alerts from your devices based on the rules you define. Forward notifications to recipients, set schedules and classify types.

Device Notification Middleware Service

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Easy to Configure

Using Broadflow-generated SMTP credentials or integrating with a Streams Bridge, we try to make it as easy as possible to configure and receive you device notifications.

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Custom Schedules & Recipients

You define which users should be notified for a particular schedule, along with how they are notified. Broadflow supports Email, SMS, WhatsApp, Slack, Microsoft Teams and more.

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Logical Classification

Create your own parsers to inspect message subject or body and define the intended actions. Our dynamic notification classification integrates with cloud surveillance playback.

Generate SMTP credentials for your security
cameras or use the Streams Bridge

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Streams Bridge Appliance

A Streams bridge network appliance may be installed locally for better integration.

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    Secure device notifications over an encrypted TLS interface

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    Easy to configure via your Streams cloud surveillance dashboard

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SMTP Service

If a Streams Cloud Bridge appliance is not available, use Streams device middleware to generate credentials

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    Use AWS SES-based SMTP relays to both send and ingest your camera notification streams

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    For enhanced security only encrypted SMTP is used by wrapping SMTP inside TLS

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Unlimited Recipients

In a corporate multi-shift environment the 2-3 recipient limit found in a typical IP camera is not conducive to a robust monitoring environment.

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    Specify your recipients and their desired receipt mediums, e.g. email, SMS, etc

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    Track deliverability metrics to ensure recipients are in fact receiving alerts at the reported times

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Unlimited Schedules

Use the Streams cloud-based device management service to create unlimited schedules to receive your devices’ notifications.

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    Create schedules for specific times and days and assign recipients

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    Easily update your schedules from anywhere - direct device access not needed

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Notification Parsing & Tagging

We don’t always know what to expect, and there may be a business requirement to forward messages of a given type to one set of recipients, and another type to others.

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    Define text matching rules to identify custom notification types based on subject and body content

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    During video playback, easily identify segments of time based on notificiation tag content

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Scalable Notification Service

Whether you have 1 device or 10,000, we’ll create a unique SMTP user for each one. The middleware service makes it easy to scale, manage and monitor 24/7.

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    Support for unlimited devices

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    Manage all of your device locations from a single interface